Glamology Privacy Policy

Last Updated: 1st August 2025

Glamology (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.

1. Information We Collect

We may collect the following information from you when you use our website, book a service, or enrol in a course:
• Personal details (name, email, phone number, address)
• Payment information (processed securely via our booking/payment provider)
• Medical or allergy information (for treatment suitability)
• Website usage data (via cookies and analytics)

2. How We Use Your Information

Your data may be used to:
• Process bookings and course enrolments
• Send appointment reminders and confirmations
• Respond to enquiries or customer service requests
• Improve our website and services
• Send marketing communications (only with your consent)

3. Sharing Your Information
• We do not sell your data to third parties.
• We may share your data with trusted service providers (e.g., booking systems, payment processors) to operate our services securely.
• We may disclose information if required by law.

4. Data Storage and Security
• Your personal data is stored securely and only accessible to authorised staff.
• We take reasonable measures to prevent unauthorised access, loss, or misuse of your data.

5. Marketing Communications
• You will only receive marketing emails if you have opted in.
• You can unsubscribe at any time using the link in our emails.

6. Your Data Rights

Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data (where legally applicable)
• Withdraw consent for marketing

To exercise these rights, please contact us at: [Insert Email]

7. Retention Period
• We retain booking and course records for at least 6 years for legal and tax purposes.
• Marketing data will be kept until you opt out.

8. Updates to This Policy
• We may update this Privacy Policy from time to time. Any changes will be posted on our website with the new effective date.